Effective date: November 2026
Missional Coaching (“we,” “us”) coaches and supports mission-driven leaders. This page explains what personal information we collect through our website, how we use it, and the choices you have. We have written it in plain language on purpose.
Our website address is: https://missional.coach
What we collect
- Information you give us. When you buy something, we collect your name, email address, and billing address. When you book a consultation, fill out a form, or email us, we collect what you share.
- Payment information. Payments are handled by Stripe. We never see or store your full card number.
- Comments. If you leave a comment on our site, we collect the information in the comment form, plus your IP address and browser details to help detect spam. An anonymized string made from your email address (a hash) may be sent to the Gravatar service to see whether you use it. Gravatar’s privacy policy is at https://automattic.com/privacy/. Once your comment is approved, your profile picture is visible to the public next to it.
- Contact forms. If you use a form on our site, we collect the details you type in so we can reply.
How we use it
We use your information to deliver what you purchased, process payments and refunds, schedule and carry out coaching, answer your questions, and keep our records. We do not add you to a mailing list without your permission.
Cookies
- Our store uses cookies to keep your shopping cart and checkout working.
- If you leave a comment, you may choose to save your name, email address, and website in cookies, so you don’t have to type them again. These last one year.
- If you have an account and log in, we set cookies to remember your login and screen choices. Login cookies last two days, or two weeks if you choose “Remember Me.” They are removed when you log out.
Embedded content from other websites
Pages on our site may include embedded content, such as videos. Embedded content behaves the same way as if you had visited the other website. Those sites may collect data about you, use cookies, add their own tracking, and monitor how you interact with the content, including whether you are logged in to their service.
Who else sees your information
We share information only with the services that help us run Missional Coaching:
- WordPress and WooCommerce, which run our website and store, and Namecheap, which hosts them.
- Stripe, which processes payments.
- Coach Accountable, which we use to manage coaching sessions and client information.
- Fathom, which we use to record and transcribe meetings, only with the participants’ knowledge and agreement.
- Akismet, a spam-filtering service from Automattic, which may check visitor comments.
Each of these services has its own privacy policy. We do not sell your personal information.
Coaching conversations
What you share in a coaching relationship is kept confidential, according to the standards of the International Coaching Federation and the terms of your coaching agreement. This website policy covers the information we collect through the site.
How long we keep your information
- Comments and their details are kept indefinitely, so we can recognize and approve follow-up comments automatically.
- Order records are kept for as long as tax and accounting rules require.
- If you have an account on our site, we store the information you gave us in your profile. You can see, edit, or delete it at any time, except your username.
Your choices
You can ask to see the personal information we hold about you, to correct it, or to have it deleted. This does not include information we must keep for administrative, legal, security, or tax reasons. Email greg@missional.coach.
How we protect your information
Our website uses HTTPS, a secure connection. Card payments are handled by Stripe, and we don’t store card numbers. Access to our website and client records is limited to the people who need it. If a data breach affects your personal information, we will notify you as the law requires.
Do Not Track
Our website does not respond to Do Not Track signals. We do not use tools that track your activity across other websites.
Children
Our site is for adults. We do not knowingly collect information from children under 13.
Changes
If we change this policy, we will update the effective date above and post the new version here.
Contact
Missional Coaching
greg@missional.coach